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The rights, responsibilities and freedoms of citizens are regulated by different laws and regulations. The main and fundamental of them is the Constitution of the Russian Federation. According to Constitution, our state is democratic, which means that human rights and freedoms come first. And, of course, the recognition, observance and protection of the rights and freedoms of man and citizen is the duty of the State. In addition, all citizens have the right to appeal to the state authorities.

- How to appeal to the police?

-Applications should be sent to law enforcement authorities in a certain order. A written request to the police must contain the name of the internal affairs authority, the applicant's full name, postal address for an answer, personal signature and date. In addition, documents proving applicant’s rightness might be needed.

- What should the police do after receiving citizen’s application and in what period of time?

- After receiving an application police should provide the answer within a calendar week, or have to forward an application to the authorized agency, and provide an applicant with written notification on that. The answer may be in writing or in an electronic document, but necessarily on the official form with the signature of the head of the department where a citizen submitted an application in. The answer must be signed by an officer, which received an application.

The ability to submit applications, report on a crime, offense or incident to any territorial body of the Russian Interior Ministry or just to a police officers is given to each resident at any time and in any manner. Today, public services are available at any level.

Unfortunately, the biggest problem today is that the citizens, when applying to the police often do not know their rights.

But if the police refused to deal with your problem, then you may go to another level. Citizen can appeal the denial and appeal to the higher authority in the office of the Ministry of Interior, in the court or in the Public Prosecution Office. The main function of the Public Prosecution Office is maintenance of the rule of law in the country, protection of the rights and freedoms of citizens.

- How is it possible to apply to the Public Prosecution Office?

-Application should be submitted in accordance with the unified federal law. The application is submitted in writing by post, or can be dropped into the mailbox located on the first floor of the Public Prosecution Office or given directly to the persecuting attorney. Also, it can be sent by email on the official website of the Public Prosecution Office.

- What kind of applications are most often received?

-The Most frequent applications are related to violation of labor rights, violation of housing rights, violations of land legislation, as well as complaints about the actions or omissions of bodies of investigation.

- In what period of time should the Public Prosecution Office provide its answer?

-If the issue of the application does not require inspections, the answer should be provided within 15 days. And if inspections are required, then within 30 days. Procedural complaints should be contemplated within three days period, if inspection and examination of the case materials are required, then the period is extended up to 10 days.

-In what form should the Public Prosecution Office provide its answer?

- Answer with inspection results should be provided in writing.

- How many applications were submitted this year?

- 78 500 applications have been received in 2015 year and 37 000 applications have been received within first six months of 2016 year.

- If an applicant does not agree with the prosecutor's response where should he appeal to?

-In this case, the citizen can appeal to the higher prosecutor.

News source: http://vestiprim.ru/2016/10/30/programma-imeyu-pravo-ot-28-oktyabrya-2016-goda.html#