Residents of remote settlements have been relieved of paperwork and endless queues. Along the edge, more and more divisions of multifunctional centers are opening. Remote windows for the reception of citizens appear in small towns and villages. Our film crew visited one of the branches of the MFC of Artyomovsky urban district. How do documentists simplify life for Primorye and unload the work schedule of state structures?
For a pensioner, a pleasant surprise - you no longer need to carry in your bag a weighty archive of receipts for six months. Nuria Mamina in the territorial division of the MFC issues a subsidy for utilities. Now social security and a multifunctional center take over all the bureaucratic efforts. Interdepartmental cooperation is established with each state structure. And most importantly, the residents of the village of Artyomovsky do not need to go to the city for reference. On the bus is at least 40 minutes. But now everything is within walking distance.
Natalya Yakubovskaya, a resident of the village of Artyomovsky: “Now I have a granddaughter who received a passport - no problem. You don't have to go anywhere, it's convenient - everything is in one place. ”
In the Artyomovsk urban district, the TOSPs - territorial divisions of the MFC - began to appear as early as 2015. There are two windows and two specialists in the settlement of Artyomovsky for 10,000 inhabitants. Have time. Moreover, the requirements and standards are the same as in the head office: at least 30 people a day, for each appointment from 5 to 15 minutes, not counting special cases. About 280 applicants pass through one window a month. And there are more than 200 services in the list: from issuing a passport to providing maternity capital and obtaining a driver's license.